Last updated: 01/12/2025

This Cookie Policy explains how https://ryavolx.com ("we", "us", "our") uses cookies and similar technologies when you visit [Website URL] (the “Site”).

1. What are cookies

Cookies are small text files placed on your device by the website when you visit. They help the website remember your preferences, improve functionality, and analyse how the site is used. 

2. How and why we use cookies

We use cookies for the following purposes:

• Essential / Necessary cookies — these are required for the basic functioning of the site (e.g., navigating pages, logging in, shopping cart, etc.). 

• Performance / Analytics cookies — to collect anonymous data about how visitors use our site (pages visited, time spent, errors) to help us improve the user experience and site performance. 

• Functional / Preference cookies — to remember your preferences (language, settings) and improve convenience when you revisit our site. 

3. Third-party cookies

We may also use third-party services (e.g. analytics tools, advertising networks, or embedded content) that set their own cookies. We have no direct control over those cookies once set; their use is governed by those third parties’ own policies. 

4. Managing or disabling cookies

You can choose to accept or decline cookies — most browsers allow you to control cookie settings (block or delete cookies). Be aware that disabling cookies may affect the functionality of our site. 

5. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. When we do, we will revise the “Last updated” date. Continued use of the site after changes implies you accept the updated policy.

6. Contact us

If you have any questions about this Cookie Policy —

Phone: +8801913490264

Last updated: 01/12/2025

1. Delivery Areas

We deliver orders across [Bangladesh / specified regions] — including both city and rural addresses.

2. Order Processing & Dispatch

• Once you place an order and payment is confirmed, we prepare your items for dispatch.

• We hand over the package to our courier/shipping partner within 48 hours of order confirmation.

3. Delivery Time

• For customers within the same city: delivery is expected within 7 working days after dispatch. 

• For customers in other cities or rural areas: delivery may take up to 10 working days. 

4. Shipping Charges

• Shipping fees (if any) will be calculated based on the product’s size/weight and delivery location.

• Any charges will be shown at checkout before you complete your order.

5. Delivery Issues & Customer Support

• If a package is delayed, damaged, or lost — please contact our customer support immediately. We will work to resolve the issue promptly (replacement, redelivery or refund as applicable).

• Please ensure you provide complete and accurate delivery information when ordering to avoid delays or failed delivery.

6. Changes & Updates

We may update this Delivery Policy from time to time. Any changes will be posted on this page, with a revised “Last updated” date. Continued use of the site after changes implies acceptance of the revised policy.

7. Contact

If you have any questions or concerns regarding delivery:

Phone: +8801913490264

Last updated: 01/12/2025

1. Information We Collect

We may collect personal information when you use our website — for example: name, email address, phone number, shipping or billing address, payment details, and any information you provide when you register, place an order, or contact us. We may also automatically collect certain technical data, such as your IP address, browser type, device information, and cookies. 

2. How We Use Your Information

We use the collected information to:

• Process your orders and deliver products.
• Communicate with you about your order, account, updates, and support.
• Improve our website and services.
• Send you promotional offers or newsletters — only if you opt-in.

3. Data Sharing & Third Parties

We do not sell or rent your personal data to third parties. We may share limited data with trusted third-party service providers (such as payment processors or delivery partners) when required to fulfill your orders.

4. Cookies & Tracking

We use cookies and similar technologies to provide, improve, and analyze our services. You may disable cookies via your browser settings — though this might affect certain website functions. 

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

If you have provided personal information, you may request access to, correction of, or deletion of your personal data (where applicable).

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect when changes were made. Continued use of our website indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about your privacy or our policy, please contact us at:
Phone: +8801913490264

Last updated: 01/12/2025

• If you receive a product that’s damaged, defective, wrong, or incomplete, you may request a return or exchange. 

• To be eligible, the item must be unused and in the original condition and packaging (with original tags, manuals, accessories, etc.). 

• Please notify us and request return within [number of days, e.g. 7 days] of delivery. 

• On approval, return the item following our instructions; once we receive and inspect it, we’ll issue a refund or replacement. 

  Some items may not be eligible for return (for example perishable goods, used items, or items outside the return window) — check the product page for exceptions. 

  . Contact Information

  If you have any questions or concerns about these Return Policy, please contact us:

  Phone: +8801913490264

Last updated: 01/12/2025

1. Acceptance of Terms

By using our website ● visiting, browsing, or placing an order ● you agree to these Terms & Conditions. If you do not agree, please do not use the site or services.

2. Services & Orders

• We strive to display accurate product information (description, price, availability), but cannot guarantee error-free listings.

• All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

3. User Responsibility & Eligibility

• You must be legally competent (e.g. of legal age) to enter into a binding contract.

• You are responsible for providing accurate and complete personal and delivery information.

4. Payment, Shipping & Delivery

• Payment must be made as specified at checkout.

• Shipping/delivery will follow our Delivery Policy; delivery time and charges may vary.

• We are not liable for delays or failures due to incorrect address, courier issues, or force-majeure events.

5. Intellectual Property

All content on the website — text, images, designs, logos, software — is our ownership or licensed to us. You may not reproduce, distribute, or reuse content without our written permission.

6. Limitation of Liability & Disclaimers

• The website and services are provided “as is.” We do not guarantee uninterrupted or error-free service. 

• We are not liable for any indirect, incidental, or consequential losses resulting from use of our site or purchase of products.

7. Changes to Terms

We may update or modify these Terms & Conditions at any time. Updates will be posted on this page with a new “Last updated” date. Continued use of the site after changes implies you accept the revised terms.

8. Governing Law & Dispute Resolution

These Terms shall be governed by the applicable laws in your jurisdiction. Any dispute arising from use of the site or services will be resolved under those laws.

9. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us:

Phone: +8801913490264